Collection of Personal Information
Your personal information, used by you to set up you BillMatez Account, and subsequently documents and information uploaded will be collected in accordance with terms and conditions set out in the BillMatez Application.
Personal information is information that is unique to you, including name, location/address, email, and Date of Birth used when establishing your profile and account. Once your account is established, your username, password and other information including but not limited to, nicknames, photos or other media files and other access data. In addition to these unique identifiers other personal information includes bills, accounts, invoices including all detail therein and any other documents uploaded that have any of the above or other information that identifies you.
Other data collected and utilised in the development of the BillMatez Application may be device or usage information, such as web browser signals, browser type, operating system, internet protocol address (IP address) and unique device identifiers. This information will be collected throughout the setup, navigation, and storage of data points within the application.
Use of Personal Information
The information will be received through our data processor Amazon Web Services or Microsoft Azure where it will be processed, allocated and stored within Australia and organised for you by BillMatez. When you send us your bills through email, it will be processed overseas by our data processor temporarily. The aim of our policy is to both improve your application experience and provide for new and improving services such as Bill and Market Scan, BillMatez Community and in the development of new and enhanced user experiences.
Note: The use of your data to provide unique and bespoke offers will only occur with your express approval however the use of your “De-personalised” data will be an authorisation you have provided by being signed up with BillMatez
Disclosure of Personal Information
The disclosure of personal information will only occur with your express authorisation selecting the relevant section of the application. This applies to “Identifiable” information such as Name, Address, Date of Birth and like. It will be assumed with your registration for BillMatez that “De-personalised” information will be allowed to be used by BillMatez for the purpose of improving the user experience across the platform and improving the data set to create network and community offers.
This information may be shared with Third Party Providers, Agents, suppliers and third-party websites such as energy, telecommunications, and other service providers for the purposes of generating offers and promotions, and other potential or existing partners such as financial services providers and data management companies. This data will be shared with third parties using a secure means, ensuring that data security and integrity is not compromised in this exchange of data. Any shared data will be under agreement for use and storage, subject to agreed terms and conditions with BillMatez.
In the event of a merger, acquisition, or takeover your personal information will be treated in accordance with the relevant legislation at the time of this occurring. BillMatez may also share your personal information as it relates to its obligation when required by an Australian Court. For instance, to abide by subpoenas or other court orders.
Rights and Control of a Customers Personal Information
You may at any time request access to your personal information held by BillMatez, by writing to BillMatez using the “Contact Us” function of our application. The time to provide/receive this information may vary based on the volume and size of information being requested but will not exceed 30 calendar days. You have the right to opt out or remove the use of your personal information by selecting the ‘Opt-Out” function of the application. Please note, if you choose this option, all “de-Personalised” data will remain the property of BillMatez to the date of the “Opt-Out” request. By fully opting out you will no longer be able to utilise the application, and your account will be deleted and a confirmation of the destruction of your information will be send your registered email address.
Storage and Security of Personal Information
Your personal information will be stored on and managed by our data processors. All data is stored onshore. Data doesn’t leave Australia after it has been processed. This Storage and Security model allows for the encryption and protection of personal information and liability against fraud, misuse, and unauthorised disclosure.
Website Cookies and Similar Technologies
Website cookies and web beacons will be used for the purposes of improving our user and community experience. This aids in understanding user and account navigation and behaviour whilst enhancing the BillMatez product and associated services. We will request your permission to use these prior to their activation as we will with any technology that tracks or monitors your use of the BillMatez application.
What laws apply to this Privacy Policy?
BillMatez prescribes to and is regulated by The Australian Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs) and how they regulate the handling of personal information about individuals. The BillMate A Privacy Policy is therefore implemented to ensure that your business or company is collecting and using personal information in accordance with its legal obligations and the legal process stipulated by Australian Law. A business can only deal with personal information where there is a legal basis to do so. If the business or website interacts with consumers outside Australia, certain International Privacy laws may apply.